Call our 24/7 Claims Response Center: 877-425-2580
Claims FAQ Guides
Whether you're a Mutual of Enumclaw member or not, we strive to make the claims process as simple and clear as possible. Here are guides to common questions about different claims scenarios.
Claims Billing & Payment Information
What is your claims billing address?
Mutual of Enumclaw
1460 Wells Street
Enumclaw, WA 98022
What are your claims phone and fax numbers?
- Phone: 877-425-2580
- Fax: 866-899-7599
How do I get in touch with your claims team?
Please contact our 24/7 Claims Response Center at 877-425-2580 or submit the form on our Contact Us page.
How will I receive my payment?
We can send members and claimants claims-related payments by paper check or Electronic Funds Transfer (subject to some limitations).
Please note that claims payments are handled differently from insurance premium payments.
For any questions, please contact us!
How do I get a record of my claims history?
To get a record of your past claims—also known as a loss run report—please submit the form on our Contact Us page.
Thoughtful claims service starts here.
When something happens to you, your family, your employees, or your property, you can count on us to have your back.
The information we share on our site is intended to serve as a general overview. Please refer to your policy or contact your local independent agent for specific coverage details.