Frequently Asked Questions
Claims
How do I file a claim?
Our App
Our app makes it easy for you to access an entire toolkit of services on mobile devices. You can also use it to file a claim, view your Proof of Insurance ID card, call for roadside assistance, and more. Download it today on the App Store® or Google Play™.
By Phone
877-425-2580 (available 24 hours a day, 7 days a week)
Online
Submit a Property or Auto Claim Online
Auto glass repair and replacement
Not a Mutual of Enumclaw member?
You can provide information to Mutual of Enumclaw about your claim by email, or contact our Claims Response Center at 877-425-2580 (available 24 hours a day, 7 days a week).
Claims Contact Information
- Billing address: Mutual of Enumclaw, 1460 Wells Street, Enumclaw, WA 98022
- Phone: Please contact our 24/7 Claims Response Center at 877-425-2580
- Fax: 866-899-7599
Billing & Payments
How do I make a payment?
See information about our payment options including Easy Pay (EFT) and paying online, by phone, or by mail.
Questions about billing and payments?
Please call our Member Services team at 800-366-5551 during regular business hours. You can also submit the form below or visit our Contact Us page.
Questions about claims billing and payments?
Please contact our 24/7 Claims Response Center at 877-425-2580
Billing addresses:
Member payments: Mutual of Enumclaw, PO BOX 34983, Seattle, WA 98124-1983
- Please include the payment stub found at the bottom of your bill.
- If overnight delivery is required, send to Mutual of Enumclaw, 1460 Wells Street, Enumclaw, WA 98022
Claims payments: Mutual of Enumclaw, 1460 Wells Street, Enumclaw, WA 98022
Agents & Quotes
How can I get a quote on my home, car, business, or farm?
Please contact one of our local, independent agents
What are your most recent financial ratings?
Demotech: A' (Prime) Unsurpassed Financial Stability Rating for both Mutual of Enumclaw Insurance Company and Enumclaw Property & Casualty Insurance Company.
AM Best: A- (Excellent) Financial Strength Rating for 2024
How can I find my closest agent?
How do I become an appointed Mutual of Enumclaw agent?
Learn more about becoming a Mutual of Enumclaw agent
Employment
How do I learn about Mutual of Enumclaw job opportunities?
See current career opportunities
Community Involvement
Would Mutual of Enumclaw be willing to donate time or money for a good cause?
See information about our charitable donation process
Contact
How can I contact Mutual of Enumclaw?
Please visit our Contact Us page, or complete the following form to send us a message.
Resources made to help.
Thoughtful is how we do things, and that means helping out in every way possible. Check out our collection of preparedness videos, tips, infographics, checklists, and more.
The information we share on our site is intended to serve as a general overview. Please refer to your policy or contact your local independent agent for specific coverage details.
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