Manage Your Policy Online

Create an Online Account

Get online access to your policy, billing information, and much more.

With an online account, you'll be able to use our Member Site and mobile app to access all your important insurance information.

Here are a few things you can do with an online account:

  • Submit a claim
  • Manage your billing information and make payments online (learn more about our payment options here)
  • View, print, or request proof of insurance (ID cards)
  • Access important policy details and documents
  • Find your agent's contact information
  • Request towing and roadside assistance
  • Enroll in paperless billing and paperless documents

Online Account FAQs

How do I register?

Visit member.mutualofenumclaw.com/register to sign up today.

  • To register, you will need your Policy Number, billing zip code, and either your Account Number or your date of birth.
  • Your Policy Number begins with multiple letters and can be found on your policy, billing, or application documents.
  • Your Account Number begins with a single letter and can be found on your billing statement.

For assistance with finding your Policy Number or Account Number, please contact our Member Services team.

How do I log in?

Log in at member.mutualofenumclaw.com/login.

If you are registered with an account, you can sign in using one of three options:

  • Policy Number
  • Account Number
  • Email address

You can use the same credentials to log in to our mobile app, which gets you on-the-go access to your policy and account information.

How do I change my email address or password?

Once you are logged in to our Member Site, navigate to "Profile Settings" in the menu under your email address. Then, click "Edit" to update the email address and password that you use to log in.

Please note that changing your profile email will update your login information, but it will not change the email address used for paperless billing or paperless document delivery.

To update your email address for paperless options, navigate to "Profile Settings," click "Edit," and then follow the applicable link provided.

How do I reset my password?

Visit member.mutualofenumclaw.com/login and click "Forgot Password?" You will need the email address associated with your account to reset.

If you are unsure which email address is connected to your online account, please contact our Member Services team. They can look up which email address is used, change the email address if needed, and also assist with resetting your password.

Download our Mobile App

Get easy, on-the-go access to your online account.

The Mutual of Enumclaw app combines all the helpful features of our Member Site with convenient mobile access.

Download it today on the App Store® or Google Play™.

Closeup of a person with white painted nails pointing at a tablet PC on a wooden table.

How to connect your online account with our mobile app

You can use the same credentials to log in to the mobile app that you use to access our Member Site.

If you haven't created an account yet, you can do so right in the app—just follow the same process as outlined above!


Go Paperless

All of your documents, none of the paper.

Once you have an online account, you can easily cut the clutter and opt to receive your billing and policy documents via email instead of through the mail.

    Paperless Billing

    When you choose paperless billing, we email you the following:

    • Bills
    • EFT changes
    • Late payment alerts (unless you have Easy Pay, that is)
    • Other alerts or updates

      Paperless Documents

      Sign up for paperless documents to receive the following by email:

      • Policy information
      • Endorsement details
      • Renewal information
      • Other important policy documents

      How to enroll in our Paperless Policy & Billing program

      • Log in to your online account.
      • Mouse over the Policies tab and select Paperless.
      • Select the paperless option checkboxes next to each account you want to enroll.

      We're here for you.

      Whenever you need us, we're available via phone or email.

      Contact Us

      The information we share on our site is intended to serve as a general overview. Please refer to your policy or contact your local independent agent for specific coverage details.

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