Payment Options
Easy Pay Plan
When you enroll in Easy Pay, we deduct your payment directly from your checking or savings account by an Electronic Funds Transfer (EFT). You can save time and money because with Easy Pay you won’t have to worry about checks, stamps, misplaced bills, payment stubs, envelopes, or best of all, transaction and processing fees.
Sign up for Easy Pay
- Members with a registered online account can enroll in Easy Pay EFT on our Member Site. Navigate to your Billing Account Summary, select the account you'd like to enroll, and click the "Enroll in Recurring Payments" button.
- You can also use the Easy Pay EFT application form.
- You may also ask your local independent agent to submit an Easy Pay EFT application on your behalf. They can also provide you with printed application form if that’s your preference.
To complete the application you will need your bank account information (specifically the name of your bank, their routing number, and your account number) and the day of the month you would like your payment to be deducted from your account.
Do you prefer to print, complete, and mail your Easy Pay EFT Enrollment Application? Download our Easy Pay (EFT) application form.
Paperless Billing Option
When you sign up for our Paperless option, you will receive notifications by email when billing documents are available to be viewed on our Member Site (bills, EFT change notices, late payment notices, etc.). Once on the site you will have the option to view documents and to make payments (in addition to other available site features).
Using your online profile credentials, log in to our Member Site and visit the Paperless Settings page (which can be accessed from menu under the Billing tab). Once on the page, simply click the Paperless Option checkboxes next to each account you wish to enroll.
Other Payment Options
For assistance with premium payments, please contact our Member Services team at 800-366-5551 or submit the form on our Contact Us page.
Pay Online:
Make a One-Time Credit Card, Debit Card, or E-Check payment
Set-up or manage recurring Credit Card or Debit Card payments*
* Requires Member Site login - please select "Pay Online" to proceed.
Pay by Phone:
888-475-2823 (available 24 hours a day, 7 days a week)
Pay Premiums By Mail:
Please include the payment stub found at the bottom of your bill.
- Primary mailing address: Mutual of Enumclaw, PO BOX 34983, Seattle, WA 98124-1983
- If overnight delivery is required: Mutual of Enumclaw, 1460 Wells Street, Enumclaw, WA 98022
Claims Payments
We can send members and claimants claims-related payments by paper check or Electronic Funds Transfer (subject to some limitations).
Please contact our 24/7 Claims Response Center at 877-425-2580 or submit the form on our Contact Us page for questions or assistance.
Note to Members: Our Easy Pay EFT option for premium payments cannot be used for Claims payments.
Claims Billing & Contact Information
- Claims billing address: Mutual of Enumclaw, 1460 Wells Street, Enumclaw, WA 98022
- Phone: 877-425-2580
- Fax: 866-899-7599
A special notice to Members who use debit or credit cards
Members who use payment cards will see that a 2.99% payment processing fee has been automatically added to each debit or credit card transaction by our card processing provider. Mutual of Enumclaw does not benefit financially from the fee in any way. To avoid fees altogether, please consider enrolling in our Easy Pay (EFT) program.