About Mutual of Enumclaw
Thoughtful is how we do things.
For us, thoughtful is more than a word—it’s the foundation of everything we do. We consider every detail, plan ahead, look out for each other, and do what’s right. We’re making good things happen, so we can make our members’ lives a little bit easier.
Mutual means members come first.
We don’t have a conference room full of stockholders telling us what to do—our members are our owners. That gives us freedom to look out for their best interests, and to make decisions that help people in times of need.
Our local, independent agents.
There’s only one way to get coverage from Mutual of Enumclaw, and that’s to go through a local, independent agent. It may sound old fashioned when so many other things in our lives have become automated and impersonal. But this is a way of doing business that keeps us closely connected to the communities we serve. Our agents are your neighbors, and they have a deep understanding of the circumstances our communities face. So while we embrace innovation in other ways, that personal touch will always remain.
Mutual strength and prosperity.
Every single one of us is part of the rest of us. And we’re better for it.
We're consistently one of Washington's top employers.
Based on a survey of our employees, Mutual of Enumclaw has been recognized for 12 years in a row as one of Washington’s Best Companies to Work For by Seattle Business magazine.
Our Enumclaw community.
In the late 1800s, Mutual of Enumclaw was founded as a way for farmers to support each other in times of need. Our company has deep roots in this community. Learn more about our founders and our history.
Our local presence.
Even as we grow into a prominent regional carrier, our employees continue to live and work alongside our members and agents, in local communities throughout the West.
Have prompt, nationally recognized claims handling when you need it.
When something happens, experts are there. Our claims service is available 24/7 to quickly get you the help you need.
Report a claim online or by phone.
Our 2024 financial ratings mean you can count on stability.
Demotech: A' (Prime) Unsurpassed Financial Stability Rating.
AM Best: A- (Excellent) Financial Strength Rating
View our Annual Report to see our strong financial performance.
Our mission:
Thoughtful people protecting our members.
Our purpose:
To build a 500-year-old company.
Everything we do reflects our Quality Service Standards:
- Ethical: We do what’s right.
- Responsive: Speed and competency build trust.
- Personal: Positive and memorable customer service begins with a personal touch.
- Efficient: We continually improve what we do every day.
Thoughtful people wanted.
We seek supportive, engaged people who want to do the right thing and make personal connections in the times that matter most.